A new range of materials aimed at supporting teachers of the Edexcel GCSE (9-1) in Business. This presentation is designed to cover the topic of the sales process. It considers the role and importance of good customer service to a business in the provision of goods and services. It then examines the sales process and looks at the stages involved including product knowledge through to speed and efficiency of service, customer engagement, responses to customer feedback and post-sales support. The pack contains a starter and plenary activities, class activities, knowledge questions, key word definitions and an examination style question, all complete with suggested answers.
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A bundle is a package of resources grouped together to teach a particular topic, or a series of lessons, in one place.
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Edexcel GCSE Business - Complete Theme Two PowerPoint Bundle
Don't miss this opportunity to purchase the entire Theme Two PowerPoint collection at a 30% reduction to buying separately. Save yourself precious planning and preparation time with a series of vibrant and engaging presentations designed to elevate and support your teaching. Each presentation offers pupils a detailed insight into the theory and contains activities and exam style questions with answers. All written by a highly experienced examiner for Edexcel GCSE and a teacher of over 25 years experience.
£30.00
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Edexcel GCSE Business - Topic 2.3 Making Operational Decisions Bundle
Written by an experienced GCSE and A Level teacher of over 25 years, each PowerPoint covers topics from the Edexcel GCSE Business 9-1 specification in detail and includes activities with answers to assess pupil understanding. For more detail on the specific content of each topic, simply click upon the slide in the file preview window. This is a bundle of 4 PowerPoints covering the following areas: * Business Operations * Working with Suppliers * Managing Quality * The Sales Process
£10.00
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