This resource introduces learners to the EEC (Example, Effect, Change) model of providing feedback. It gives them the words and confidence to tackle what can sometimes be difficult conversations in an effective manner. It also covers the PAC (Patience, Ask, Confirm) model for receiving feedback.
It contains four examples of how to give constructive feedback both positive and negative. There are also tables created for learners to write their own scenarios and then roleplay the interactions.
There is also a video link to a Ted Talk by Sheila Heen titled ‘How to use others’ feedback to learn and grow.’
** Leave a review for this resource and receive one free resource of your choice from my shop.
Get this resource as part of a bundle and save up to 80%
A bundle is a package of resources grouped together to teach a particular topic, or a series of lessons, in one place.
Bundle
Communication skills in the Workplace Bundle
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable. **Included**: Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork No preparation is required.
£10.50
Bundle
Workplace Essential Skills Bundle
This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint
£10.00
Something went wrong, please try again later.
This resource hasn't been reviewed yet
To ensure quality for our reviews, only customers who have purchased this resource can review it
Report this resourceto let us know if it violates our terms and conditions.
Our customer service team will review your report and will be in touch.
£2.00