This unit includes Be able to communicate appropriately for the workplace 1.1 Communicate information appropriately for the workplace. Be able to choose a method of communication 2.1 Choose an appropriate communication method for a given purpose. Know how to use communication to support the work of others 3.1 Share information with others using an appropriate method of communication Know how to follow instructions 4.1 Follow a given set of instructions accurately

This booklet will include everything you need to complete this unit of work from the OCR E3 level qualification. It includes Know what attitudes and behaviours will be expected from employees by employers Participate in an activity in which they demonstrate appropriate attitudes and behaviours in the place of work. Give 2 reasons why the attitudes and behaviours they demonstrated are important, thinking about it from an employer’s and a work colleague’s point of view.

This unit of work includes everything you need to pass the unit Entry Level 3 N16 Preparation for work It includes Understand the skills and qualities needed for working life. 1.1 Describe some personal skills and qualities which employees need. 1.2 Identify how your own skills and qualities compared with the skills and qualities employees need. 1.3 Can you identify some areas for development? These could be some skills and qualities that you want to learn so you can get the job you want. Investigate personal career opportunities 2.1 Find out about 3 potential job roles which interest you. 2.2 Which of these jobs would be ideal for you and why. 2.3 Complete the example job application form

This whole complete unit includes the following Understand what procedures are necessary to maintain health and safety at work This is the broken down much further to get the unit points needed Know how to respond to an accident or emergency at work This is the broken down much further to get the unit points needed