We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills.
The resource can be used effectively in English/Tutorials sessions. It is suitable for Entry Level 3/Level 1 (although lots of scopes to differentiate within the tasks and an Editable Word Doc is Available).
This particular workbook focuses on reading comprehension and includes a fictional football match report. The Learners are set tasks to confirm understanding by answering open questions, determining true, false or unknown information and differentiating between the facts and opinions within the article.
Extension Activity - Learners can re write segments of the report using their own words and terminology and including both fact and opinion. They could also write a report on an actual game that could include their favourite football team.
It requires learners to demonstrate various skills and subtly embeds many of the Functional skills as are necessary for assessment.
Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksED@outlook.com
This 5 series BUNDLE of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
This BUNDLE of Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
Unit 401 in the series focuses on helping the learner plan for progression
Learner outcomes are as follows;
1 Understand own study or training programme
2 Know the facilities & support available in the college
3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work
4 Agree an action plan for self-improvement
Unit 402 focuses on the importance of Managing Personal Finance and covers the following criteria.
Learner outcomes are as follows;
1 Understand sources of income and outgoings.
2 Know how to reduce expenditure.
3 Understand how to plan a personal budget.
4 Be able to recognise the products provided by financial institutions.
5 Understand the advantages and disadvantages of borrowing money.
6 Understand how to obtain help with managing own money.
Unit 403 focuses on preparing learners for a Work Based Placement
Learner outcomes are as follows;
1 Be able to prepare for his/her work experience
2 Be able to plan a journey to work
3 Be able to follow requirements during the work experience
4 Be able to complete a work experience review
Unit 405 focuses on the importance of Career Planning and making applications and covers the following criteria.
Level 1- UNIT 405- Career Planning and making applications
Be able to choose a suitable career pathway
Be able to identify a suitable job, training programme or course
Understand how to prepare a Curriculum Vitae
Understand how candidates are selected for interview
Be able to apply for a job, training placement or course
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These BUNDLE Work Books have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or various other sessions .
These particular BUNDLE includes the following;
Work Book 1 PESKY SEAGULLS focus on reading an article based on the growing Seagull problem in the UK and requires learners to demonstrate English and ICT skills that subtly embeds many of the Functional skills required for assessment.
Work Book 2 FOOTBALLERS WAGES focuses on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content.
Work Book 3 FIZZY DRINKS focuses on reading an article based on the growing issue of fizzy drink consumption in the UK and worldwide and requires learners to demonstrate various English and ICT abilities.
Please Note: There are various spelling and grammar mistakes in the Fizzy Drinks article that have been placed intentionally for the purpose of the first 2 tasks. Answers for these tasks are included in the resource on the last page.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaced the current Functional Skills ICT Qualification from 31st of July 2023. The DFSQ’S main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification is made up of 5 Module and broken down into a series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered which can be signed off.
This resource covers:
Module 1 - Using devices and handling information.
Unit - 1.4 Navigate online content to locate required information.
This resource includes:
Task 1 - Learners will correctly type 2 URL examples into a browser and record details about the different websites. Learner can continue this task by entering their own URLs to help familiarise themselves further with this practice.
Task 2 - Learners will understand the difference between a browser and a search engine and show this by ticking the correct box next to each example logo.
Task 3 - Learners to unscramble some of the various reasons why we all use the internet. They will also give some examples of their own.
Task 4 - Learners will give examples of effective keywords to use when searching for relevant information online.
Task 5 - Learners will show an understanding of how to check the validity of information found online and will choose 6 example websites to demonstrate this.
Task 6 - Learners will follow step by step instructions on how to save websites into a browser and then bookmark 3 of their own for easier access.
Task 7 - This section explains how Hyperlinks work and allows the learners to gain an understanding of the key components. Learner can then go online and navigate around a website of their choice using Hyperlinks and discuss the benefits.
Task 8 - Learners to become familiar with the navigation tools found in browser (chrome) and match the correct name and function of 14 examples.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Guided answers when appropriate are also included.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaced the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification is made up of 5 Module and broken down into a series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered which can be signed off.
This resource covers:
Module 1 - Using devices and handling information
Unit - 1.9 Apply a solution to solve a simple technical problem.
This resource includes:
Task 1 – An introductory to how troubleshooting can help resolve digital device issues without immediately seeking professional help. Learners will reorder 9 potential fixes (troubleshooting steps) in a logical order.
Task 2 – Revisiting 4 of the real-life dilemmas from Unit 8, learners will research and record a series of suitable troubleshooting steps for each. An example has been given.
Task 3 - Learners will become familiar with 10 common error messages that appear on-screen when there is a problem. They will fill in the missing words while gaining an understanding of what each of them mean.
Task 4 - Learners to take part in a multiple-choice quiz in pairs or independently, followed by a group discussion based on everyone’s answers.
Extension Activity – Learners have the opportunity to continue Task 2 and find solutions for the remaining 4 dilemmas form Unit 8.
Tutor Answers are included for all 4 tasks.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off.
These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular installment in the series focuses on helping the learner to prepare for an interview and includes a mock interview activity.
Learning Outcomes
1 Know how to prepare for an interview
1.1 research:
A. the company B. its values C. its impact on the community D. the job role
1.2 prepare answers to a given set of questions that are likely to be asked in the interview
1.3 prepare questions to ask in the interview based on research
1.4 describe different interview techniques
1.5 describe how to seek clarity from the interviewer about questions asked
1.6 collate any documents that may be asked for at interview
1.7 describe the route and means of transport to take to attend the interview on time.
2 Be able to present and perform well at an interview
2.1 dress appropriately and display good personal hygiene for the
interview
2.2 use appropriate means of non-verbal communication such as
body language and facial expressions during the interview
2.3 take part in an interview activity
2.4 give clear, straightforward answers to the questions asked
2.5 prepare a short presentation for use at an interview
3 Be able to review own performance at an interview
3.1 describe aspects of the interview that went well
3.2 describe one aspect of the interview that did not go well
3.3 plan actions to improve performance at future interviews.
Other Units in this series are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These worksheets have been designed and proven to educate learners on various foods and recipes while promoting creativity and individuality.
This particular unit of work includes a selection of engaging theory tasks that will enable them to gain new knowledge of the traditional Scone. Learners will have the opportunity to plan, prepare and follow a ‘Fresh Scone’ recipe method. They will finally self-assess their performance, receive feedback from an observer and set targets as part of their overall evaluation.
The 8 tasks are set as follows:
The history of the Scone - Learners to read out the text to one another, debate on how best to pronounce the word ‘scone’ and then ask and answers questions in a later task.
Fill in the missing ingredients using the pictures as a clue and discuss the ingredients used in this particular recipe, i.e. no eggs or the use of lemon juice!. This is also an excellent opportunity to discuss alternative elements for lactose intolerance, vegans etc.
Reorganise the jumbled up method into the correct order and attach it to a separate sheet. This could be made easier depending on the level of the learner by cutting two or three of the steps out together.
Tutor to cut out the Question Cards and distribute them out to the group. Each learner can then take turns answering and asking questions to one another.
Over to you - Practical Element, learners will pair up to follow a method and cook fresh scones using the ingredients mentioned.
Self-assessment - A written evaluation, including guided questioning. Any photographs taken during the practical can be attached as additional evidence.
Witness Statement - Tutor/Teacher to feedback and promote Target setting in areas needing improvement, i.e. confidence, communication, timing, focus etc.
The correct method is also included for tutor use.
This resource is available to download as a PDF file. Word versions are available, so please feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key, and we value your positive comments and constructive criticism. Post a review, and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This Bundle of resource covers:
Module 2 - Creating and Editing - 2.1 - Use a suitable application to enter, edit and format text
This resource includes:
Task 1 - Learners to identify 3 of the main Word processing software applications and then give 3 examples of editing and 3 examples of formatting text. This will confirm they know the difference.
They will then move into an activity that requires them to label the basic formatting tools found in Microsoft WORD (The application that will be used throughout this unit)
Task 2 - Using their existing knowledge coupled with some online research, learners will complete a table that showcases the functionality and application of the previously identified formatting tools.(Tutor Guided Answers are included)
Task 3 (a) – Learners will open an email and download the attached document (This is included and will have been sent prior by the tutor). Learners will then format the text by following a series of instructions. They will then save the new version ready for the next task. (Guided Tutor example included)
Task 3 (b) – This is a continuation of Task 3(a) with 8 more instructions, some of which will stretch and challenge. Learners will save and print work as evidence. (Guided Tutor example included)
Task 4 – Learners will take part in a ‘true’ & ‘false’ quiz based on the dos and don’ts of formatting text. Tutors can then recap on the unit, encourage discussion and go through answers as a group (Guided Answers included)
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 2 - Creating and Editing - 2.2 - Use a suitable application to enter, edit and format text.
This resource includes:
Task 1 - Learners to identify 3 commonly used Graphic Editing software and then discuss as a group their own experiences of using these applications. They are then required to brainstorm 6 picture formatting tools that can be found in Microsoft WORD. (The application that will be used throughout this unit)
Task 2 - They will then move into an activity that requires them to label the basic picture formatting tools found within the picture formatting tab.
Task 3 – Learners are given 9 images, adjacent to each image are 9 duplicates of the same image, each formatted using one of the previously mentioned tools. Their objective is to identify the formatting tool used and discuss the function for each.
Pages 6-9 demonstrate how to use 6 other picture formatting tools that are regularly used when editing images. These are instructional tasks and learners can practice using them before putting them in to practice in the next task.
Task 4 & 5 – Learners will be emailed 2 Digital Image Files - ‘Image A - Donkey’ & ‘Image B - Highland’.
Learners are required to insert the pictures into a blank WORD Document (Extra Tutor guidance is included on Page 19) and then implement the 6 formatting instructions provided for each. They can then save and print the new images off as evidence.
Task 6 - Learners have the chance to select an image from the 6 provided (included in resource Image C-H) or use their own if they prefer. They will then edit the image using 6 different formatting tools recording them on the Page 12. They can invite/challenge peers to edit the image in the same manner.
Task 7 – Learner will finish the unit by completing a 12-question multiple-choice recap quiz
Module 2 - Creating and Editing - 2.3 - Combine different types of information (including text, graphics, images) for a given purpose.
Task 1 - Learners to understand why and when it is appropriate to combine Text, graphics and images and identify 9 examples of when documents integrate different types of information.
The next 3 pages offer basic tutorials on how to effectively use Text boxes, shapes, and icons.
Task 2 - Learners will produce a document that will practically demonstrate their competence using the ‘Text box’, ‘Shape’ an ‘Icon’ formatting tools. (An example has been provided)
Task 3– Learners will be challenged is to produce a ‘Lost Dog’ poster using Word. It will include an image sent by the tutor as well as other graphics and include the information provided.
Task 4 – The objective of this task is for learners to demonstrate even further confidence when combining graphics and text. They will showcase this by designing a fictional restaurant menu. (Example Provided)
Task 5 – Learners will take part in recap questionnaire (Guided answers provided)
Task 6 - As a group learners will come up with 6 benefits combining text, graphics and images. Your tutor will give you some (provided) guidance.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Module 2 - Creating and Editing - 2.4 Capture digital media (including image, video) and view in a suitable application.
This resource includes:
Task 1-– Learners to read descriptions and identify 3 of the most common digital devices used to capture digital media today. This leads into a group discussion.
Task 2 - Learners to fill in the blanks of a piece of text that describes the importance of digital media in today’s digital age.
Task 3 - Learners will be challenged in a matching the description game that will help them gain and understanding of specific file types in digital media.
Tasks 4-6 include basic tutorials on 3 ways to transfer/download digital media on a PC from another digital device. Learners will be signed of for each task based on competency.
Task 7 - Learners will identify different digital file viewing applications from their individual logos.
Task 8 - Learners will have the opportunity to effectively demonstrate their ability to capture digital media in a presentation that they can deliver to peers. A structure of content is included.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Guided answers are also included for specific units.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
Module 3 - Communicating
3.1 - Create and edit details in a contacts list.
It should help students understand the practical aspects of managing a digital contacts list while engaging them with hands-on activities to reinforce learning.
This resource includes:
Tutorial 1 – Learners will follow the steps that show you how to create contacts in Outlook and input key details such as name, number, email, address etc.
Tutorial 2 – They will continue the tutorial that on how to edit contacts details. This could include changing or adding extra information.
Tutorial 3 - Finally, they will; learn how to organise contacts by adding them to favourites and placing them into lists.
Task 1- Creating Contacts
Learners will be provided with a handout containing information for 6 new fictional contacts. They will need to add these to outlook contacts.
Task 2 - Editing Contacts
Learners will be given a list of changes to make to these contacts i.e. update a phone number, add an email.
Task 3 - Organise Contacts
Finally they will need to add 2 contacts to ‘favourites’ and assign the others to at least two different lists i.e. Family, Friends etc.
Independent Practice Task and Quiz (Answers included)
Final Task - Personal Contacts List
Learners will independently create their own contacts list using real contact and then write a brief 150–200-word summary explaining how to create, edit, and organise contacts. (Guided Example included)
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
Module 2 - Creating and Editing - 2.3 - Combine different types of information (including text, graphics, images) for a given purpose.
This resource includes:
Task 1 - Learners to understand why and when it is appropriate to combine Text, graphics and images and identify 9 examples of when documents integrate different types of information.
The next 3 pages offer basic tutorials on how to effectively use Text boxes, shapes, and icons.
Task 2 - Learners will produce a document that will practically demonstrate their competence using the ‘Text box’, ‘Shape’ an ‘Icon’ formatting tools. (An example has been provided)
Task 3– Learners will be challenged is to produce a ‘Lost Dog’ poster using Word. It will include an image sent by the tutor as well as other graphics and include the information provided.
Task 4 – The objective of this task is for learners to demonstrate even further confidence when combining graphics and text. They will showcase this by designing a fictional restaurant menu. (Example Provided)
Task 5 – Learners will take part in recap questionnaire (Guided answers provided)
Task 6 - As a group learners will come up with 6 benefits combining text, graphics and images. Your tutor will give you some (provided) guidance.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
Module 3 - Communicating
3.3 - Initiate and participate in a video call.
This resource includes:
Task 1 – Learners will name 3 frequently used video call platforms and then identify 5 advantages to communicating in this way. (Guided Answers included)
Task 2 - Setting up Microsoft Teams
The objective of this task is for learners to understand the basics of setting up a video call in Microsoft Teams and demonstrate this in a series of steps.
Task 3 - Scheduling a Video Call
The objective of this task is for learners to know how to schedule a video call in Microsoft Teams and demonstrate this in a series of steps.
Task 4 - Joining a Video Call
The objective of this task is for learners to practice joining a video call in Microsoft Teams and demonstrate this in a series of steps.
Task 5 - Participate in a Video Call
The objective of this task is for learners to participate confidently and appropriately in a video call and demonstrate this in a series of steps.
For Tasks 2 - 5 learners will use a checklist and attach screen prints as evidence on separate sheets (Included)
Recap Quiz (Answers included)
Possible Extension Task Idea is included covering Troubleshooting common issues.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
The 3rd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment.
This particular series focuses on Customer Service and includes the following:
The Customer
Internal Customers
Customer Profiles
Customer Research
Effective Customer Service
Before, During & After
Pro’s & Cons for the Company
Presentation Task
Non Verbal Communication
Communication Task
Experiences of Customer Service
Customer Service Card Activity
Series 1, 2 and 4 available at the TES Smartbooks Shop
Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks.
The resource is in PDF Format but also available as a fully editable Word doc by request.
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546)
The qualification itself comprises many units, all of which require an assessment to present evidence and demonstrate that all learning outcomes have been met.
These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off.
The workbook can be delivered as individual worksheets or as a final assignment that would typically follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery.
This particular instalment in the series focuses on Contributing to a healthy lifestyle and covers the following criteria.
1.1 describe the key elements of a healthy lifestyle
1.2 explain why a healthy lifestyle is important.
2.1 select and carry out activities which contribute to a healthy
lifestyle.
3.1 carry out a review of their activities
3.2 describe what went well and areas for improvement
3.3 describe how the activities have improved their lifestyle.
3.4 suggest further activities which could contribute to a healthy
lifestyle.
Other Units are available on TES and within the SmartBooks Resource Shop
This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksEd@outlook.com.
Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills.
The resource can be used effectively in Maths/Tutorials sessions and enables learners to demonstrate various skills and subtly embeds many of the Functional skills as are necessary for assessment.
It is suitable for Entry Level 3/Level 1 (although lots of scopes to differentiate within the tasks and an Editable Word Doc is Available).
In this particular resource learners are set a selection of tasks based on a snack machine image. They are required to answer open questions, perform various Mathematical calculations and determine true, false or unknown information.
Included is an extension task where learners can then design their own snack machine using different items, prices and locations using the templates provided.
Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksED@outlook.com
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaced the current Functional Skills ICT Qualification from 31st of July 2023. The DFSQ’S main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification is made up of 5 Module and broken down into a series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered which can be signed off. ividual outcomes covered and can be assessed easily and signed off.
This resource covers:
Module 1 - Using devices and handling information
Unit - 1.3 Apply system settings (including display, sound, Wi-Fi, time, language, accessibility).
This resource includes:
Task 1 – Learners to become familiar with the system settings menu using Microsoft windows and identify specific settings found in each category i.e. Personalisation, Network etc.
Task 2 – Learners will navigate System settings, locate particular icons and give reasons why they may need to be accessed and applied.
Task 3 – Learners to read 3 scenarios and find a solution for each. They will also show clearly where to locate the setting required.
Task 4 – Learners to create 2 of their own scenarios and challenge their peers to fins a solution using an appropriate system setting.
Task 5 – Includes a selection of Flashcards that can be cut out, printed on cardboard or laminated and used to reinforce knowledge of system settings.
Learners can also be given a card randomly and then demonstrate, using a device, how to apply that particular system setting.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Guided answers when appropriate are also included.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
These workbooks have been designed and proven to educate learners and enhance knowledge, creativity, individuality and embed valuable functional skills. This particular workbook is based around the Painting and Decorating Trade and subtly embeds many of the Functional skills required for assessment. Thislevel is pitched around E3
The workbook includes 4 main tasks and are broken down as follows;
Task 1 – Know the basic terms and language used within the Painting and Decorating trade.
This task requires learners to build a glossary of some of the commonly used terminology when Painting and Decorating. This can be completed over a set period as you gain further understanding of the trade.
Task 2 – Show your knowledge of the Basic Tools and Materials used in Painting & Decorating.
This task requires learners to identify some of the many tools and materials used every day in the trade, followed by an understanding of how, why and what they are used for.
Task 3 – List the stages required to prepare a Painting and Decorating area.
This task requires learners to become familiar with how to prepare a painting and decorating workspace effectively, demonstrate knowledge of the various steps and the best order in which to carry them out.
Task 4 – Confirm an understanding of Health and Safety when Painting and Decorating.
This task requires learners to recognise the hazards and dangers relevant to working in a Painting and Decorating environment and know how to minimise any risks of injury or illness to yourself and others.
The 4 tasks can be completed in any order and each page of the Workbook can be signed off as and when the candidate has met the criteria.
The workbook includes answers, although this is guidance for Tutors or Assessors only as the answers could be open to interpretation and differ depending on the context.
I have also included on the Tutor/Assessor pages a breakdown of the English skills (predominantly reading in this sample) to be exercised and demonstrated in each task.
The Images sourced are all royalty-free and are licenced for commercial use.
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This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality.
This particular bundle of worksheets focuses on the following:
The World we live in.
A task that requires learners to demonstrate their capabilities of exploring a chosen country using online resources to research and then transfer their investigations into a presentation that will educate both their peers and tutor. They will then present their findings using the PowerPoint platform.
Plan your own Festival.
A task that focuses on familiarising learners with Microsoft PowerPoint. The task requires learners to research, plan and pitch their ideal Festival event. They will then present their idea to others using the PowerPoint platform.
Create your own Calendar
This task focuses on familiarising learners with the Microsoft WORD Calendar template. In addition, the task requires learners to experiment, design and print their own yearly Calendar.
These resources are available to download as a PDF file; however, editable Word versions are available. Please message me for this format.
These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality.
This particular worksheet focuses familiarising learners with the Microsoft PowerPoint. The task requires learners to research, plan and pitch their ideal Festival event. They will then present their idea to others using the PowerPoint platform.
It is available to download as a PDF file however an editable Word version is available just message me for this format.
These workbooks have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable digital and functional skills. This resource can be used effectively in Animal Care, Tutorials, English and various other sessions.
This Animal Care related resource focuses on Chinchillas and allows learners to form an understanding of how these small mammals live in the wild as well as how they need to be cared for in a domesticated environment.
The Chinchilla Factsheet includes lots of valuable information that can be used as a guide to help complete the accompanying questions. Alternatively there is blank version which can be populated by the learners using independent online research or by cutting and pasting the information provided on a separate sheet.
Also included is a blank question template allowing learners to create their own questions based on the information and then test each other’s knowledge.
The resource allows for lots of differentiation between levels and delivery would be undoubtably enhanced with an opportunity for the learners to observe or handle the animal in a supervised environment.
PLEASE NOTE: The Factsheet is a guide only and open to interpretation. Personal knowledge, opinion or information found online may vary.
Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE!
This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaced the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification is made up of 5 Module and broken down into a series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered which can be signed off.
This resource covers:
Module 1 - Using devices and handling information –
Unit - 1.7 - Use files and folders to organise and retrieve information (including local and remote storage).
This resource includes:
Task 1 – An introductory discussion where learners are to identify areas of their life they like to keep organised and share opinions on the benefits mirroring this good practice in their digital world.
Task 2 - Learners will become familiar folder hierarchy and the importance of categorising and naming main folders as part of this process.
Task 3 - Learners will demonstrate they can structure folders sub folders and files correctly using cut out templates. The challenge can be undertaken, individually, in pairs or groups and even timed for an element of competition. (Tutor Answers included)
Task 4 - Learners will determine 5 authentic and 5 misleading tips for Digital Housekeeping. (Tutor Answers included)
Task 5 - Learner will follow 6 mini tasks to demonstrate their ability of knowledge gained so far. The tutor will observe and using a witness checklist, sign off each one completed task.
Task 6 – Learners to read/discuss the statements that describe remote and local storage and match the correct benefits and considerations from the list.
They will also need to recognise 3 main cloud serve providers.
Task 7 - The last task requires learners to put the knowledge gained from this unit into practice and implement a thorough and efficient tidy up on their digital devices i.e. phone tablet, pc laptop etc.
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.
This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com.
