Travel and Tourism- Customer Service: Unit 4 P1. BTEC

Travel and Tourism- Customer Service: Unit 4 P1. BTEC

This 30 slide resource is a fantastic source of information for those studying the Customer Service unit of the Travel and Tourism specification. This resource includes: Customer Service criteria What is customer service all about? Why is customer service important? Companies who provide excellent service Meeting Customer Expectations Products and Services Dealing with Complaints Speed and Accuracy of Service Keeping existing customers satisfied Attracting New Customers “3 R” Rule: Responsibility, Resolution, Respect Internal and External Customers Job Satisfaction Benefits of excellent customer service This can help your class really understand the basis of customer service, enabling them to gain great understanding for the next tasks in the unit.
elliemcpartland
A2 Just War B Question structure- ‘War is justifiable from a religious point of view’. WJEC

A2 Just War B Question structure- ‘War is justifiable from a religious point of view’. WJEC

This resource provides the student with a sound structure of how to answer the question, "War is justifiable from a religious point of view." The points include: Christian Just War Just War Criticisms Holy War Crusades The Bible- Holy War Islam Holy War Pacifism This resource also includes example introductions and conclusions to give the student a firm structure of their question, making sure they reach the higher bracket by considering more than one religion, and also considering both points of the argument.
elliemcpartland
Travel and Tourism Unit 3: P3. 3 location information PowerPoints.

Travel and Tourism Unit 3: P3. 3 location information PowerPoints.

This pack includes 3 PowerPoints containing information on 3 areas, a coastal area, a countryside area, and a city, perfect for Travel and Tourism- Unit 3: P3. Each powerpoint contains: Accessibility Natural Attractions Built Attractions Other Facilities Eating Out Accommodation Local Transport Example Holiday for different visitor types Each different place or activity mentioned also lists what visitor type that this area is best for.
elliemcpartland
A2 Ethics Virtue Ethics- A and B style Question structure.  ALL EXAM BOARDS

A2 Ethics Virtue Ethics- A and B style Question structure. ALL EXAM BOARDS

This resource includes all information on the WJEC Ethics topic Virtue Ethics. If students follow this plan they will be sure to include everything needed in an essay, for both an A and a B question, and also information above and beyond the specification. The things covered include: Plato Aristotle Acquiring Virtues The Golden Mean The Example of Virtuous People Modern Virtue Ethics Anscombe, MacIntyre, Slote, Hursthouse, Foot. Feminism Strengths and Weaknesses
elliemcpartland
A2 Philosophy Life After Death- 38 slide PowerPoint covering 3 religions. ALL EXAM BOARDS

A2 Philosophy Life After Death- 38 slide PowerPoint covering 3 religions. ALL EXAM BOARDS

This PowerPoint covers 3 religions and their beliefs in Life After Death- Catholic, Islam and Hindu. There are many slides, each including a large amount of information, including Religious Teachings, How L.A.D affects the believers of each religion, and different Philosophers. For the Catholic view on L.A.D there are also examples of the different denominations and their views on L.A.D, including Quakers and Protestants.There are also images to help students interact and gain information effectively, for example for the slide about Pascal's Wager. All of this information comes from many different philosophical books and has helped me construct my draft for my A2 Philosophy exam, in great detail.
elliemcpartland
A2 Virtue Ethics- Aristotle's theory, A style Exam Question plan. WJEC

A2 Virtue Ethics- Aristotle's theory, A style Exam Question plan. WJEC

This resource is an essay plan for 'To what extent do the criticisms of Aristotle’s Virtue Ethics undermine it as a credible ethical theory?' Including: Different Philosophers (Aristotle, Foot, MacIntyre, Anscombe), Eudaimonia, The Golden Mean, Religious Teachings, and Strengths/Weaknesses of Virtue Ethics. Following this plan will ensure that you cover everything in order to gain marks in the top bracket.
elliemcpartland
A2 Philosophy Cosmological Argument A&B exam question key information. ALL EXAM BOARDS.

A2 Philosophy Cosmological Argument A&B exam question key information. ALL EXAM BOARDS.

This document can help students see what is needed for a part A and part B question of a philosophy question concerning the Teleological Argument. It is set out as a mind-map with different titled sections, for example 'What is the Teleological Argument?' It also gives examples of famous Philosophers who are either for or against the arguments and their reasons why, for example, Aquinas, Hume, Darwin, and Swinburne. There is also a table of the strengths and weaknesses of the Teleological argument, in order to help with the critical evaluation of the argument.
elliemcpartland
A2 Philosophy- Pascals Wager. Theory of Life after death. ALL EXAM BOARDS

A2 Philosophy- Pascals Wager. Theory of Life after death. ALL EXAM BOARDS

A presentation on the theory of Pascal's Wager. Relates to teachings in the New Testament, how Pascal's Wager supports faith, the three main things Pascal's Wager sets out to do, and a detailed diagram of how the wager works. This power point is good foundations for those starting to learn about Pascal's Wager and uses several Biblical teachings in order to put the wager into context. Along with picture prompts this power point helps students to understand the theory, starting with a quote from Blaise Pascal himself. This is a great addition to any philosophy essay and can be used as a resource to help with the evaluation section of a life after death based exam.
elliemcpartland
A2 Philosophy Cosmological Argument A&B exam question key information. ALL EXAM BOARDS.

A2 Philosophy Cosmological Argument A&B exam question key information. ALL EXAM BOARDS.

This document can help students see what is needed for a part A and part B question of a philosophy question concerning the Cosmological Argument. It is set out as a mind-map with different titled sections, for example 'What is the Cosmological Argument?' It also gives examples of famous Philosophers who are either for or against the arguments and their reasons why, for example, Lebiniz, Hume, Kant, and many more beyond any specification! There is also lists of the strengths and weaknesses of the cosmological argument, in order to help with the critical evaluation of the argument.
elliemcpartland
A-Level Philosophy Life After Death different religion summary- ALL EXAM BOARDS

A-Level Philosophy Life After Death different religion summary- ALL EXAM BOARDS

A2 Level Life After Death- This resource shows the different religious outlooks on Life After Death, including: Christianity, Islam, Buddhism, Hinduism and Judaism. This gives each religions outlook on the idea of Heaven and Hell and includes specialist vocabulary with explanations for students to include in their essays. This presentation provides a basis for students to then explore and find their own research, for example more religious teachings and philosophers. This resource can be printable in powerpoint note form for students to keep as part of their research.
elliemcpartland