This resource contains a lesson plan and all materials necessary to conduct the training session. Just print out what you need and go! It is supplied in word and pdf format so that you can edit it if necessary for your audience. It has a warm up that gets learners thinking about job interview skills with a series of questions that they discuss in pairs. There is a handout for them to record their answers. The lesson runs them through two role plays for conducting interviews. Job descriptions and roles are provided. The first is done in pairs and the second is done in groups for a panel interview. Interviews are carried out and the best fit candidate is selected by learners. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources https://www.tes.com/teaching-resources/shop/Resource_Creator

This resource has been created for anyone wanting to learn how to use Microsoft Powerpoint. It can be for students or workplace use. It is a great skill to have and a must to be able to create professional looking presentations. Included is a lesson plan, a PowerPoint Presentation on the use of PowerPoint as well as a separate presentation that has tasks for learners to try. There is also a training manual in pdf and word format for easy reference. I have also added a Presentation Planning sheet. Nothing else to do! ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains various phone call situations written on role play cards that occur at work. It also contains a set of blank cards for learners to make up their own scenarios as well as message pad templates. Learners can role play situations and practice their telephone answering skills. It is important that the person answering the call uses correct telephone etiquette and takes down the message accurately. They can be used as part of or a whole lesson on telephone etiquette, which is an important customer service skill. Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out as many copies of page 3 as you need. (Will depend on number of pairs). 3. Cut out with scissors or guillotine 4. Page 5 contains phone message pads. Use them to take messages. To do the activity, all you need is two students, one with paper and pen for taking a message. Have your students sit back to back so they cannot use non-verbal cues to understand what their partner is saying. That way the role-play will be more like a real telephone conversation. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Looking for an engaging and informative activity to teach mindset to your high / middle school students? This comprehensive and engaging resource is designed to support educators in promoting a positive mindset among students. The Reading Passage topic is Reactive vs. Proactive Mindset: Shaping your Future. What you get: A digital PDF file for students that can be typed directly onto. This can also be printed out if you don’t want to use it digitally. Also a pdf for the teacher that contains answers and instructions. **Within the Student file is: ** a) A Mindset Reading Passage b) A True / False Worksheet to be filled out c) Comprehension questions worksheet to be filled out. Within the Teacher file is: a) A Mindset Reading Passage b) Answer Sheet for the True / False Questions c) Answer Sheet for Comprehension Questions d) Teacher Instructions and optional activities page This resource pack includes a thoughtfully crafted reading passage focused on the importance of mindset for teenagers. The one-page article provides relevant information and encourages students to prioritize their mindset so that they have a successful career and future. But that’s not all! The resource pack goes beyond the reading passage by offering a range of activities to foster meaningful class discussions, personal reflections, and creative expression. From group discussions and case studies to creating infographics, this pack provides a variety of interactive and thought-provoking activities that will keep students engaged and informed. Each activity is designed to develop critical thinking skills, empathy, and self-awareness while promoting a safe and supportive classroom environment. Students will have the opportunity to reflect on their own experiences, engage in collaborative learning, and explore strategies for maintaining a positive mindset. By incorporating this resource pack into your curriculum, you’ll equip your students with essential knowledge and skills to improve their mindset, which leads to a better future. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

Are you looking for no prep, engaging resources on Health and Safety in the Workplace? This lesson starts with a reading passage and has true / false questions as well as more in depth comprehension questions for students to answer. What’s Included: One-Page Reading Passage: Our one-page reading passage introduces students to the vital concepts of workplace health and safety. This high school level content is designed to be informative, accessible, and thought-provoking. 10 True/False Questions: Test your students’ understanding with 10 true/false questions that cover key points from the reading passage. These questions encourage critical thinking and comprehension, allowing you to assess their grasp of the topic. 10 Comprehension Questions: Deepen your students’ engagement with the topic using our carefully designed comprehension questions. These questions encourage students to think critically about workplace safety concepts and apply their knowledge. Answer Sheets: No need to worry about grading! We provide answer sheets for both the true/false and comprehension questions, making assessment a breeze. Clear Instructions: Our easy-to-follow instructions guide you through using this resource effectively in your classroom, whether in-person or through distance learning. 10 Optional Activities: Take your teaching to the next level with 10 additional optional activities. From case studies to safety skits, these activities are designed to captivate your students’ interest and enhance their understanding of workplace health and safety. These activities are perfect for differentiation and promoting active participation. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

Your students will love these task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills. Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions. This comes with both print and digital options. For the digital students are able to simply type their answers directly onto the pdf. Totally no prep! Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well. Refer to the preview for more information and to find step by step quick instructions for creating the printable task cards. Its as easy as printing, laminating and cutting. (or if you don’t want to laminate, just print out on card stock). Once prepared they are ready and done for years to come. I hope you enjoy using these, as much as my students have.

Canva is an excellent, free, design tool that can save you time and money. It makes sense to use this instead of paying for expensive designers. This resource comes in PPT form and a pdf. The PPT is 27 slides. This training PowerPoint and PDF is a basic step by step guide to get you started. A Facebook post is created for the purposes of an example, however, the skills learnt can be applied to other promotional documents such as Covers, brochures, posters, instagram posts, twitter posts, etc. You can use Canva to market your store, and / or use it as a class lesson. Students / learners can create posters, design promotional material on a topic of your choice, etc. Topics covered in Step by Step, graphic format: Signing up and Logging on to Canva Creating a Social Media Post Layout Choices Using the Objects Toolbar Inserting and Changing Text Moving and Rotating Text Placeholders Finishing off with Frames Sharing your Design Also available: https://www.tes.com/teaching-resource/canva-how-to-create-a-logo-with-a-transparent-background-11767063 Communications, Workplace, ESOL and Computing Resources

Looking for an engaging and informative activity to teach conflict resolution in the workplace to your high / middle school students? This resource contains a 1 page reading passage, true/false questions, and comprehension questions. Totally no prep resource! What you get: A digital PDF file for students that can be typed directly onto. This can also be printed out if you don’t want to use it digitally. Also a pdf for the teacher that contains answers and instructions. Within the Student file is: a) A Conflict Resolution Reading Passage b) A True / False Worksheet to be filled out c) Comprehension questions worksheet to be filled out. Within the Teacher file is: a) A Conflict Resolution Reading Passage b) Answer Sheet for the True / False Questions c) Answer Sheet for Comprehension Questions d) Teacher Instructions and optional activities This material will help your students understand the importance of conflict resolution in the workplace, identify common types of conflicts, and learn effective strategies to resolve conflicts in a constructive and positive manner. With interactive and thought-provoking activities, this resource is perfect for helping your students develop critical thinking skills and real-world problem-solving skills that will benefit them for years to come. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This crossword puzzle contains vocabulary around the Transgender day of Visibility, which is observed on March 31 each year. This is an international event that is dedicated to recognizing the resilience and accomplishments of the transgender community. The crossword is provided in a pdf format that is both digital and printable. This means that students / learners can type directly into the pdf as soon as it is opened, and or print it out. Supplied with answers. Word Bank: visibility vibrant collective voice transgender gender LGBT discrimination diversity transphobia non-binary activist equity intolerance

This is a step by step training manual that is easy to read and understand. It comes with screen shots and exercises for students to carry out. There are also additional form letters and databases to practice with. I have used this in a two hour workshop.

This is a 25 slide engaging powerpoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. It is provided with a warm up group excercise and a lesson plan. Teachers notes are included that contains additional information and answers to questions that are posed to students. There is a pdf version and a ppt version that can be edited if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a PP presentation that covers cause and effect and the use of a fishbone diagram to establish the root cause of a workplace issue or problem. The PP is interactive and has tasks for learners to complete. I have used this with many different organisation types and sizes and it is always very well received. It is an extremely effective tool for project planning for the workplace or classroom. The PP is editable in case changes are needed to suit your audience. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 8 page workbook that introduces the topic of the Johari Window. This is a widely used model for understanding and training in a variety of self-awareness dependent activities such as: personal development, communications, interpersonal relationships, group dynamics, team development and inter-group relationships. I use this as a team building exercise, particularly when teams need to build trust so that they can move to a high performing phase. It is also beneficial to find out more about yourself and how others see you generally. A worksheet is included for participants to gain insights into the different quadrants and where they fit within these. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding

This is a 20 slide professional presentation that also contains word templates for learners to work on as part of the training presentation. The presentation includes step by step processes and you-tube examples. There is also a teachers document that contains extra information relating to the slides. Learning Objectives: You will learn how to Brainstorm effectively to generate ideas. You will then use the Fish Bone Analysis tool to identify the cause and effect of a workplace problem. Finally, you will create a SMART goal to address the problem. This is an effective introduction for learners that are about to embark upon a project in any industry. It encourages good practice for resolution of issues and problems. It gives them essential skills to work through issues using logical methods.