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Communication skills in the Workplace Bundle

Communication skills in the Workplace Bundle

This set of resources contains essential communications skills for all industries. Worksheets, activities and Powerpoint Presentations. Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork
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Complaint Resolution using the TACTICS method

Complaint Resolution using the TACTICS method

This is a complete lesson on complaint resolution using the TACTICS method. The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included. The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided. I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
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Art, Aesthetics & The Nature of Beauty [Philosophy Boxes] KS1-3 Philosophy (P4C) Debates & Discus...

Art, Aesthetics & The Nature of Beauty [Philosophy Boxes] KS1-3 Philosophy (P4C) Debates & Discus...

The Philosophy Boxes Method is a new approach to P4C designed for students in KS1, 2 & 3: it is graphically stimulating, engaging, and fun. This download is also suitable for older students: but the format was designed with younger students in mind. The topic of this Philosophy Boxes presentation is: “Art, Aesthetics & The Nature of Beauty” The aim of Philosophy Boxes is to bring philosophy and critical thinking into every subject at every level: we believe that any subject becomes philosophy when students are asked the right questions and when they think about a topic hard enough and on the deepest (most fundamental) level. The Philosophy Boxes Method presents students with a set of ‘mystery boxes’, when a student selects one of the boxes they are presented with 1 of 21 discussion/debate activities [that use 1 of 8 different formats]. The presentation has integrated AfL so that teachers can test knowledge at any point in the lesson. There are 10 different AfL slides to choose from. The design is colourful, animated, fun and engaging: all activities require movement and teachers can decide whether students are expressing their ideas purely verbally or by using post-it notes. The nature of the design is that it can be used for short sessions (5-10 minutes) or much longer sessions (up to 2 hours!) - it allows for classroom practitioners to be flexible and adaptable. It can, therefore, be used in lessons or as a tutor-time activity. The download includes a PowerPoint Show; if you would like an editable PPT presentation so that you can make your own ‘Philosophy Boxes’ presentation you will need to download the template here: https://www.tes.com/teaching-resource/-the-philosophy-boxes-method-template-for-creating-your-own-philosophy-boxes-lessons-p4c-p4k-11463227 A complete selection of Philosophy Boxes lessons can be found here: https://www.tes.com/resources/search/?&q=philosophy+boxes+godwin86 You can also save money by purchasing lessons as bundles.
godwin86
Health and Safety

Health and Safety

Need your learners to understand the importance of health and safety? This presentation with handouts will help, it is a fun and interactive presentation which can be implemented with the use of a SMART board as learners can come and circle their answers. Extension activities are included in the presentation.
Squirrel50
20 Philosophy Boxes Lessons! Complete Primary School P4C Teaching Course Materials! [Critical Thinking, Philosophy, Ethics, SMSC, Cross-Curricular. KS1, KS2, KS3.]

20 Philosophy Boxes Lessons! Complete Primary School P4C Teaching Course Materials! [Critical Thinking, Philosophy, Ethics, SMSC, Cross-Curricular. KS1, KS2, KS3.]

This bundle is for a collection of ‘Philosophy Boxes’ lessons/sessions. Each session comprises a P4C lesson/session that can be used 2-3 times with the same group. This contains the complete 20 sessions bundle designed for Primary School Teachers. It is tantamount to a complete cross-curricular P4C course and will be useful for countless hours of teaching across every subject. Many of the sessions are also great for tutor/form time. The Philosophy Boxes Method is a new approach to P4C designed for students in KS1, 2 & 3: it is graphically stimulating, engaging, and fun. This download is also suitable for older students: but the format was designed with younger students in mind. The aim of Philosophy Boxes is to bring philosophy and critical thinking into every subject at every level: we believe that any subject becomes philosophy when students are asked the right questions and when they think about a topic hard enough and on the deepest (most fundamental) level. The Philosophy Boxes Method presents students with a set of ‘mystery boxes’, when a student selects one of the boxes they are presented with 1 of 21 discussion/debate activities [that use 1 of 8 different formats]. The presentation has integrated AfL so that teachers can test knowledge at any point in the lesson. There are 10 different AfL slides to choose from. The design is colourful, animated, fun and engaging: all activities require movement and teachers can decide whether students are expressing their ideas purely verbally or by using post-it notes. The nature of the design is that it can be used for short sessions (5-10 minutes) or much longer sessions (up to 2 hours!) - it allows for classroom practitioners to be flexible and adaptable. It can, therefore, be used in lessons or as a tutor-time activity. The download includes a PowerPoint Show; if you would like an editable PPT presentation so that you can make your own ‘Philosophy Boxes’ presentation you will need to download the template here: https://www.tes.com/teaching-resource/-the-philosophy-boxes-method-template-for-creating-your-own-philosophy-boxes-lessons-p4c-p4k-11463227 A complete selection of Philosophy Boxes lessons can be found here: https://www.tes.com/resources/search/?&q=philosophy+boxes+godwin86 Other bundles of ‘Philosophy Boxes’ lessons exist, depending on your need. Check-out some of my most popular resources! GCSE Religious Studies Buddhism (20 Lesson Unit) Buddhism (Thematic Studies Units) Christianity (Thematic Studies Units) Hinduism (20 Lesson Unit) Islam (Thematic Studies Units) .    GCSE Sociology Resources Complete Units (Whole Course) .  AS/A2 Revision Sessions OCR Religious Studies AQA Philosophy AQA Sociology .  Philosophy for Children (P4C) The Ultimate P4C Resource Pack The Debating Society Toolkit Philosophy Boxes . Other Tools A3 DIRT Worksheet (15+ 5-star ratings!) KS3 RE Units
godwin86
Revision Board Game for Art & History of Art (KS4 & KS5)

Revision Board Game for Art & History of Art (KS4 & KS5)

Get two free resources when you buy our new revision board game. Check-out some of my most popular resources: GCSE Religious Studies Buddhism (20 Lesson Unit) Buddhism (Thematic Studies Units) Christianity (Thematic Studies Units) Hinduism (20 Lesson Unit) Islam (Thematic Studies Units) .    GCSE Sociology Resources Complete Units (Whole Course) .  AS/A2 Revision Sessions OCR Religious Studies AQA Philosophy AQA Sociology .  Philosophy for Children (P4C) The Ultimate P4C Resource Pack The Debating Society Toolkit Philosophy Boxes . Other Tools A3 DIRT Worksheet (15+ 5-star ratings!) KS3 RE Units
godwin86
Functional Skills Mathematics Level 1 and 2 Revision mat

Functional Skills Mathematics Level 1 and 2 Revision mat

Functional Skills Mathematics Level 1 and 2 Revision mat Excellent resource to help student revise key areas students struggle to grasp. Can be printed double sided and laminated for students to use in class or at home prior to controlled assessments. Includes: Working with decimals Ratio Area and perimeter Probability Scale Averages Percentages Decimals Fractions Units of measure Chart and graphs Tables Formula
Roxanne50
FASHION POWERPOINT TEMPLATE

FASHION POWERPOINT TEMPLATE

Fashion PowerPoint Template with a Red Background and Fashion Banner. Use this template for presentations on Ramp, Fashion, Fashion Designers, and Models etc. Fashion PowerPoint Template Presentation theme includes 1 title background and 20 content slides with Charts and diagrams. Buy this awesome Fashion PPT Slide in 19.99 $ only at >>>>> https://goo.gl/5WQ7eP
templatesvision_com
Fashion PPT Template

Fashion PPT Template

Fashion PPT Background can be used to increase revenue of your company, economic impact, and Brand Popularity. Key Benefits of Fashion PPT Template * Simple color-coded format * Easy to use with Text * Facilitates communication with customer * Save hours on making presentation * Reasonable price * Slides – 4 Slides Fashion PPT Template | Fashion PPT | Fashion PowerPoint Template | Fashion PPT Background | Fashion PPT Slide | Fashion PPT Template
TemplatesVision
Workplace Essential Skills Bundle

Workplace Essential Skills Bundle

This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint
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