This resource is a 20+ slide PowerPoint presentation that tackles the issue of Conflict Management in a positive light. It covers definitions, examples, behaviours (competing, avoiding, accommodating, compromising and collaborating) and tasks for learners to complete.
Definition and Examples
Key Facts about Conflict
Conflict Management Styles
Skills to Manage Conflict
It is a complete lesson and encourages interactivity from learners. There are also two YouTube videos embedded within the presentation.