If you’re thinking of venturing into the busy world of secretarial work then you’ll need to be up on a few skills in order to improve your prospects. But, first you need resume and CV. You can use tips for cv writing in the Internet. Secretaries need to be completely fluent in all Microsoft applications including Word, Excel, PowerPoint and Outlook, as well as an expert in using the internet too. Of course you’ll have the usual duties to perform such as answering telephone calls, filing and distributing post, but the majority of your time will be taken up typing. Your typing speed and accuracy figures will be taken at the interview stage by a series of tests.