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Workplace Bullying Interactive PPT and Worksheets

Workplace Bullying Interactive PPT and Worksheets

This resource tackles the delicate subject of Workplace Bullying. Studies show that it is alive and well and is often swept under the carpet. This presentation is an interactive lesson that gives strategies for coping with Bullying in the workplace from an Employee and Management perspective. The resource contains a professionally designed PP, Teachers notes, and worksheets for learners. Within the PP are links to videos that form part of the lesson. Files are provided in pdf, powerpoint and word formatting allowing editing if required to suit your audience. Topics are as follows: - Definition of Workplace Bully - Recognising the four types of Bullies - 5 key facts about Bullying - What is not Bullying - What to do if you are Bullied - The responsibilities of Management - Three Task Challenges - Scenarios
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Electricity in Construction

Electricity in Construction

This session is aimed at covering electricity when covering the topic of Health, safety and welfare in construction. This is ideal for levels 1 or 2 for all trades and all learners studying some sort of health and safety.
Ga3hill
Summarising non fiction text and articles - Powerpoint and Worksheets

Summarising non fiction text and articles - Powerpoint and Worksheets

This 15 slide powerpoint training presentation shows learners show to summarise text. This is an essential skill that takes practice to master. The resource also contains worksheets that complement the presentation. Files are available in pdf and ppt editable format. Presentation Content: What does summarising mean? Strategies to use when summarising – Nutshell method What Not to Summarise Task 1 – Write a summary about yourself Task 2 – Summarise a passage – example answer provided Task 3 – Group Activity – summarise an article ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
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English Language Bundle - ESOL / ELS English as a second language

English Language Bundle - ESOL / ELS English as a second language

Separate resources that can be used as icebreakers, warmers, parts of lessons, and in some cases whole lessons. Developed for Adults. Business emails - 20 page e-book The Verb 'To Be' simple present Future tense diagrams and activities Homophones Synonym and Antonym worksheets and activities Present and past tense irregular verb game Things in Common Icebreaker Giving good verbal instructions Small Talk Presentation - Interactive lesson
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Customer Service Exceptional Skills Bundle

Customer Service Exceptional Skills Bundle

This bundle has some great activities for introducing customer service skills to learners. It includes: - 30 Slide Customer Service Powerpoint - Customer Service Skills Worksheets and Activities - Telephone etiquette Roleplay cards with message template - Complaint resolution using the TACTICS method
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Plumbing Wordsearch Starter Activity Homework Cover Lesson Plenary

Plumbing Wordsearch Starter Activity Homework Cover Lesson Plenary

Wordsearch on the theme of 'Plumbing'. Powerpoint so can be used on the board or printed as a worksheet. Includes space for students to explain the keywords and suggested extension activities. Can take 10 minutes or an hour, depending on which activities the students complete. Ideal for the start of a lesson, a quick filler, a homework, part of a cover lesson or as a plenary on the board with a whiteboard pen. The idea behind these is to get students to become more literate and think independently about the words that could be used to describe the topic being taught. Often the students will pick up on things that you would not normally expect!
mikedean
Communication skills in the Workplace Bundle

Communication skills in the Workplace Bundle

This set of resources contains essential communications skills for all industries. Worksheets, activities and Powerpoint Presentations. Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork
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Customer Service Skills Worksheets and Activities

Customer Service Skills Worksheets and Activities

These worksheets are an excellent way to start learners thinking about customer service and the role it plays in the business. They contain definitions and brainstorming activities as well as written work activities that capture personal experience with thought provoking questions. They lead up to providing good examples to produce roleplays with. Additionally there is a self analysis survey for learners to complete. It is titled 'Customer Service Self analysis for your and your centre' (Daycare) I have used these resources when teaching early childhood educators, retail staff and other service industries. The resource includes answers and are available in both pdf and .doc format for editing purposes if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
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